10-Year Guarantee

Our Commitment to You

Quality Guarantee Warranty BabyBjörn

We know just how much your little one means to you, which is why we create safe, durable and ergonomic products you can rely on — time and time again, and often from one child to the next. 

Choosing baby gear is a big decision, so, to make you feel confident in your choice, we proudly offer a quality guarantee on our products. This way you have peace of mind knowing that if any manufacturing or material issues arise, we’ll replace the product or part at no extra charge.  

Your peace of mind is our commitment.

SUSTAINABILITY IN ACTION

Designed to Last

BabyBjörn Bouncer Bliss Dusty Pink

We build our products to go the distance – that’s why they come with a 10-year guarantee. The longer they last, the less waste that ends up in landfills, and that’s a win for both you and the planet. See how our commitment to sustainability guides everything we do, from responsible sourcing to reducing our carbon footprint.

FAQ

I received my BabyBjörn product as a gift – is it still covered by the BabyBjörn warranty?

Yes. Our warranty covers defects in materials and workmanship for the benefit of the original purchaser or, in the case of a gift, the original recipient of the product. 

Does the BabyBjörn warranty apply to all products, regardless of purchase date?

The BabyBjörn warranty applies to products in our current range. If you have a product that is no longer in production, please contact our customer service or submit a request to the BabyBjörn Help Centre.

Under the BabyBjörn warranty, will you repair or replace my product?

If we determine that the product is defective, we will, at our discretion, either repair or replace the product at our expense. We will cover shipping fees to send the repaired or replaced product to you. The sole remedies for any product found to be defective are: repair or replacement of the product. Refunds are not available under this warranty.