Shipping and delivery

BREXIT AND CHANGE IN BORDER POLICY

Dear customer,

Please be aware that we ship from Sweden and thus a 6£ customs clearance fee will charged when your parcel arrives in the UK. If any other customs- or duty fees are applied, please contact customer service and we will assist and compensate you.

You find our customer service page [here].

Delivery information

BABYBJÖRN Shop offers free standard delivery on purchases over £74 within the United Kingdom. There is a delivery charge of £7 on other purchases.

Your parcel will be delivered by DPD in the United Kingdom. You can track your parcel via the DPD website [here].

You will find more information about right of withdrawal and returns [here].

Delivery times

IMPORTANT: Due to updated entry restrictions as a result of the new Covid-19 strain and expected delays at the border due to Brexit implementation, standard deliveries will take longer than usual.

We aim to deliver items that are in stock within 3–6 working days. Generally, if you place an order before 11 am (Mon-Fri, excluding public holidays), we will process your order that same day.

We ONLY deliver within the United Kingdom.

Currently we are unable to accept orders from the following regions: Lerwick/Shetland Islands (ZE*), Outer Hebrides (HS*), Isle of Man (IS*) and the Channel Islands including Jersey and Guernsey (JE*, GY*). We apologize for the inconvenience.